Need Assistance?

If you require urgent assistance, we recommend you contact us directly at: Intact Insurance at 1 866 464 2424 or email us at

If it is after business hours or a holiday, our recorded message will instruct you on how to contact a representative on call to handle your claim. You can contact your insurance company’s claims hotline for emergency service.

  • Intact: 1-866-464-2424
  • Wawanesa: 1-844-929-2637
  • Aviva/Elite: 1 866 MY AVIVA

In case of an emergency, insurance policies generally require that you take measures to protect your property from further loss.